AI Employees: Acquire more customers, engage every lead, and keep them for good
Vendasta is an AI customer acquisition and engagement platform built for local businesses and the partners who serve them. Our AI Employees don't just respond — they proactively capture leads, manage every communication, and optimize the entire customer journey, powered by your business's own data. One connected platform. No extra headcount. No fragmented tools.
66,000+ partners | 8.2M+ businesses served | 24/7 always on
What is an AI Employee?
An AI employee is a purpose-trained AI agent that performs a specific business role, such as answering calls, managing online reviews, following up on leads, handling customer support, or generating business reports, with the autonomy and consistency that human staff cannot match around the clock.
Unlike a generic chatbot that reacts to prompts, an AI employee executes end-to-end workflows using your business's own data, service offerings, customer history, brand voice, and CRM records. It doesn't just answer questions — it takes action. It books appointments, it responds to a three-star Google review before your team sees it, it qualifies a lead at 11 pm on a Sunday and schedules a discovery call for Monday morning.
Vendasta's AI Workforce is a team of specialized AI Employees, each trained for a distinct role in the customer lifecycle. Together, connected through a shared CRM and unified inbox, they handle acquisition, engagement, and retention, the three outcomes every local business and their partners need.
New to the concept?Read the complete guide: What is an AI Employee? →
It doesn't just answer. It takes action.
It books appointments while your team sleeps.
It responds to a three-star Google review before your team sees it.
It qualifies a lead at 11 PM on a Sunday — and schedules a call for Monday.
Acquire, engage, retain:
AI Employees cover the complete customer lifecycle
Most businesses manage customer acquisition, engagement, and retention through disconnected tools: one for calls, another for reviews, and a third for CRM. Vendasta replaces that fragmentation with a single connected platform where AI Employees work across every touchpoint, before and after the sale.
Get more customers automatically
AI Employees proactively capture leads, qualify every inquiry, and fill your pipeline around the clock using your business data, not generic scripts.
AI manages every conversation
From first hello to confirmed booking, AI Employees handle phone, SMS, web chat, and WhatsApp, so no lead ever goes cold.
Keep customers longer with always-on service
Seamless follow up, automated review management, and proactive insights turn one-time transactions into long-term relationships.
Meet your AI Employees
Multiple roles. One connected platform. Each AI Employee is pre-trained, ready to deploy in minutes, and powered by your business's own data to deliver outcomes that are specific rather than generic AI responses. See all AI Employees →
AI Receptionist
Powered by Conversations AI
Handles inbound queries, books appointments, and captures lead information across Phone, SMS, Chat.
AI Reputation Specialist
Powered by Conversations AI
Handles inbound queries, books appointments, and captures lead information across Reviews, Insights.
AI Sales Assistant
Powered by Conversations AI
Handles inbound queries, books appointments, and captures lead information across CRM sync, Automation.
AI Social Media Manager
Powered by Conversations AI
Handles inbound queries, books appointments, and captures lead information across Social channels, Content creation.
AI Inside Salesperson
Powered by Conversations AI
Handles inbound queries, books appointments, and captures lead information across Discovery calls, Booking.
Need something specific?
Build a Custom AI Employee trained for a role unique to your business or your clients.
From hired to productive in minutes
AI Employees are ready to work from day one. No lengthy onboarding, no complex setup, no developer resources. Here is how it works.
Connect your business data
Vendasta automatically scans your website, service pages, and CRM on setup. The AI Employee learns your brand voice, service offerings, and customer context. No manual training required.
Activate your AI Employee
Choose the role you need: AI Receptionist, AI Reputation Specialist, AI Sales Assistant, and more. Each arrives pre-configured with professional frameworks for its specific job.
Let it work or get expert help
Most businesses are live in under 30 minutes. For teams that want a done-for-you configuration, Vendasta's concierge setup team handles everything — training, integrations, and testing.
Explore setup services →Want it done for you? Vendasta's setup team configures every AI Employee role — training, integrations, and testing handled end-to-end.
Want the AI Workforce configured for you?
Vendasta's concierge team handles setup, training, integrations, and testing so your first AI Employee is live and earning from day one.