1. Scope
This notice covers personal information connected with the Bluegrass Lion AI website, inquiries, newsletters, appointment booking, and website chat. Separately hosted services, including our blog, may have their own privacy notices.
AI voice, chat, SMS, and other systems deployed for business clients require disclosures appropriate to each deployment and the relevant client agreement. This website notice alone does not establish those systems’ recording, consent, retention, or data-use practices.
2. Information provided by visitors
Depending on how you interact with us, you may provide your name, email address, phone number, business details, appointment information, and the content of messages or chat conversations. Please avoid submitting sensitive personal information in general inquiries.
3. Uses of information
Information you provide may be used to respond to inquiries, arrange appointments, provide requested services, send newsletters where appropriate permission has been obtained, and maintain website security and functionality.
4. Service providers and external services
The website includes hosted forms, appointment booking, and a chat widget, and links to an externally hosted blog. Those services may process information submitted through them. Their own notices and agreements may describe additional practices.
5. Cookies and technical information
Websites and embedded services may use cookies, browser storage, and technical information to support their functionality. For questions about cookies or tracking on this website, contact us using the email below. External services may provide additional information and choices in their own privacy notices.
6. Retention and security
For questions about how long information is retained, deletion, or security practices, contact us using the email below. Information submitted to external services may also be subject to those providers’ retention and security practices.
7. Privacy questions and requests
For privacy questions or requests concerning information you have provided, contact Bluegrass Lion AI at info@bluegrasslionai.com.
You may use this email to ask about access, correction, deletion, consent withdrawal, or opt-out rights that apply to your information. Available rights depend on applicable law and the services involved.